FAQs
Find answers to common questions about our shipping services.
Ocean Freight
Q: What is Ocean Freight and How Does It Work?
A: Ocean freight is a method of transporting goods across international waters using cargo ships. It’s cost-effective for large volumes like raw materials or machinery. The process involves loading goods into standardized containers (e.g., 20ft or 40ft) at a port, shipping them via vessel (taking 30-40 days from Asia to Europe), and unloading at the destination port for customs clearance and delivery. BlueOak Express optimizes routes and offers real-time tracking, though delays from weather or port congestion can occur.
Air Freight
Q: What Are the Benefits and Limitations of Air Freight?
A: Air freight uses cargo aircraft for the fastest shipping, ideal for time-sensitive items like electronics or perishables, with delivery in 1-7 days. Benefits include speed and reliability, but it’s costly, with restrictions on size and hazardous materials. BlueOak Express provides competitive rates and ensures compliance with aviation standards, making it perfect for high-value goods despite the higher expense.
Same-Day Shipping
Q: How Does Same-Day Shipping Work and When Should I Use It?
A: Same-day shipping delivers within 24 hours using expedited transport like air charters or couriers. It starts with a request, followed by rapid pickup and dispatch with tracking. Best for emergencies (e.g., medical needs) or regional deliveries (e.g., Boston to New York), though it’s pricier due to dedicated resources. BlueOak Express prioritizes these shipments for urgent needs.
Shipping Security
Q: How Does BlueOak Express Ensure the Security of My Shipment?
A: We use tamper-evident packaging, 24/7 surveillance, GPS tracking, and alarm systems. We comply with IMO and TSA regulations, offer insured shipping, and can provide armed escorts for high-value items. Signature confirmation and real-time updates ensure your shipment’s safety throughout its journey with BlueOak Express.